Attorney General Warns Against Ticket Scams

LANSING — Michigan Attorney General Dana Nessel is reminding and warning fans about ticket scams that could leave them madder than they were when Taylor Decker properly reported and the refs still stole the game for the Dallas Cowboys.

“Online ticket sales come with a certain amount of risk. It’s easy for scammers to create a phony screenshot of a ticket that doesn’t exist or has previously been sold — possibly more than once,” Nessel said. “If you’re buying tickets to this weekend’s playoff game at Ford Field, make sure the tickets you pay for are authentic and they will actually get you into the game. Only then will you be able to keep your enthusiasm and your finances secure as you defend the den. Let’s go, Lions!”

The Attorney General also released a list of tips for buying tickets:

  • Know your vendor – Make sure you are buying from a reputable website, especially before providing any personal financial information. Anyone can set up a “spoof” website with a web address that is similar to the legitimate ticket seller’s address. Aside from potential licensing and trademark violations, “spoof” websites may offer consumers overpriced or counterfeit tickets and expose the consumer to identity theft.
  • Do your research – If you are unfamiliar with a particular ticket vendor, you can call the Attorney General’s Consumer Protection Team at 877-765-8388 and ask if we have any complaints on file regarding that seller. Remember, however, that the absence of filed complaints does not guarantee a seller’s legitimacy; it simply means that we have not received any complaints concerning the vendor. As an additional resource, try researching the ticket seller on the Better Business Bureau’s national website.
  • Use credit – If you purchase tickets online, especially via an online auction site, it is recommended that you complete your transaction using a credit card. Purchasing tickets with a credit card often provides you with protections that you would not otherwise have if you purchased the tickets using cash, check, or apps like Venmo and Cash App. Added protections with credit include the ability to dispute a charge if an event is canceled, or if you receive counterfeit tickets that a venue refuses to honor. Try to choose sellers with long histories of satisfied customers, and make sure the online bid amount is listed in American dollars.
  • Shop securely – If a website begins with “https,” the “s” indicates that the website is “secure.” Typically, the “s” will not appear in the web address until you access the order page of the site where you are asked to enter your personal information. Another indicator of a secure website is a graphic of a closed lock located at the bottom of your screen. Secure websites take precautions to ensure that others cannot see and copy the personal information you provide.

For complaints, Michiganders can contact the Attorney General’s Consumer Protection Team at:

Consumer Protection Team
P.O. Box 30213
Lansing, MI 48909
Fax: 517-241-3771
Toll-free: 877-765-8388
Online complaint form

Further resources:

Online Ticket Purchasing consumer alert

Information on Payment app scams 

Information on fake check scams


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